A classic, research-based guide to creating psychological safety at work so people can speak up, learn, and innovate without fear.

A practical guide to reclaiming creativity by overcoming fear and building confidence through action, experimentation, and empathy.

A practical, design-inspired guide to turning intention into action through small experiments, responsibility, and behavioral change.

A practical guide to testing assumptions through small, real-world experiments, helping teams reduce uncertainty and make better decisions early.

A practical guide to customer discovery that emphasizes learning through real conversations rather than assumptions. Giff Constable shows how talking to humans early can prevent costly mistakes later.

A foundational work on systems thinking and organizational learning, this book shows how deep-seated structures and mental models shape behavior and outcomes over time.

A landmark book exploring how organizations can evolve toward greater autonomy, purpose, and human-centered ways of working.

A thoughtful dialogue between the Dalai Lama and world-renowned psychologist Paul Ekman on emotional awareness, balance, and the cultivation of compassion.

An experiential learning and facilitation toolkit from Hyper Island, focused on collaboration, reflection, and learning through action.

A facilitation toolkit offering simple interaction patterns that help groups work more inclusively, effectively, and intelligently together.

A human-centered design toolkit from the legendary design firm focused on applying design thinking to social, public, and community-based challenges.

A facilitation toolkit based on structured games that help teams think visually, collaborate more effectively, and tackle complex challenges together.

A structured innovation toolkit from Google Ventures designed to help teams solve big problems and test ideas quickly through time-boxed sprints and rapid user testing.

A foundational design thinking toolkit bringing together practical tools for human-centered innovation. Widely used across universities, startups, and organizations to navigate ambiguity through empathy, experimentation, and iteration.

Google’s research revealed that great teams aren’t built on talent alone, but on psychological safety — the shared belief that it’s safe to speak, risk, and be human at work.

When teams fail under pressure, the problem is often not skill or effort, but design. This story shows how looking sideways — to Formula 1 pit crews — helped a hospital radically reduce errors and rethink how high-stakes teamwork really works.

How we see is never neutral. This text explores why truly meeting another person requires a form of attention grounded in care, vulnerability, and ethical responsibility.

Needs aren’t objective facts waiting to be discovered — they are perceived. This essay shows why seeing what’s missing requires empathy, intuition, and a willingness to question how we look at the world.

Innovation doesn’t begin with better ideas, but with better attention. This reading shows why observing people in real contexts often reveals more than analysis, surveys, or expert opinion ever could.

This is a paired presence exercise that strips interaction down to its essentials. By removing words and roles, participants practice staying present with another person — without performing, fixing, or withdrawing.